Privacy Policy
Last updated: October 2024
At Townsquare ("we," "us," or "our"), we are committed to respecting your privacy. This Privacy Policy outlines how we collect, use, and protect information about individuals ("you" or "your") in connection with our real estate services.
1. Information We Collect
a. Publicly Available Information
We collect information from publicly available sources such as public record and online directories. This information may include contact details like names, addresses, phone numbers, and email addresses, as well as property information such as ownership details, transaction history, and property characteristics.
b. Information Provided Directly by You
Occasionally, we may collect personal information directly from you when you provide it over the phone or through other direct interactions. This may include your name, phone number, and email address.
2. How We Use Your Information
We use the information collected to provide our real estate services and support you during projects we work on together. This includes responding to your inquiries, fulfilling your requests, and offering assistance throughout our engagement. We also utilize your information to improve and personalize our services based on your feedback and needs.
3. Legal Basis for Processing
Our processing of your personal information is based on the performance of a contract, as it is necessary to provide the services you have requested or to take steps at your request before entering into a contract. We also process your information based on legitimate interests in operating and improving our real estate services and maintaining effective communication. When you provide information directly to us, we process it based on your consent. We ensure that our data processing activities do not override your privacy rights and freedoms.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with third-party vendors who assist us in providing our services. We may also disclose your information when required by law, regulation, or legal process.
5. Your Choices and Rights
a. Access and Correction
You may request access to the personal information we hold about you and ask for corrections if necessary.
b. Opt-Out of Communications
You have the right to opt out of receiving communications from us at any time. To unsubscribe, please follow the instructions provided in the communication or contact us directly.
c. Do Not Contact Registry
We honor requests to be added to our "Do Not Contact" list. Please contact us to make this request.
6. Security of Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information about children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@townsquare.ai.
10. Jurisdiction-Specific Rights
Depending on your jurisdiction, you may have additional rights regarding your personal information. For example:
California Residents: Under the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal information.
European Economic Area Residents: Under the General Data Protection Regulation (GDPR), you have rights to access, rectify, or erase your personal data and to restrict or object to certain data processing activities.
Please contact us at contact@townsquare.ai to exercise these rights.
By using our services, you acknowledge that you have read and understood this Privacy Policy.